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Troubleshooting

Solutions to common issues with reading, audio, AI features, and account access.

Account Access Issues Forgot your password Click Forgot password? on the login page. Enter your email and we will send you a reset link. Email not verified If… Updated: Oct 26, 2026 10 views
AI Features Not Working AI query limit reached Free plan users are limited to 5 AI queries per day. The counter resets at midnight. Upgrade to Reader Pro or… Updated: Oct 13, 2026 13 views
Book Not Loading or Display Issues Book shows "not found" The book may have been removed or made private by the publisher. Check that you have access — some books require a… Updated: Oct 17, 2026 9 views